Refunds and Collections
Refund Policy for Course Enrollment / Purchase…
Terms of Agreement
The purchase of digital products, including PDF downloads, online course materials, and self-paced courses offered by [Your Academy Name], is subject to the following Terms and Conditions. We strongly advise all users to read these terms carefully before making a purchase. By completing a transaction, you agree to be bound by these terms, as well as our [Privacy Policy].
1. Payment Policy
Secure Transactions:
All transactions for the purchase of digital products, PDF downloads, resource materials, and online courses are processed through secure payment gateways (e.g., Razorpay, PhonePe, etc.) that utilize SSL encryption. These systems protect your payment details and support various methods including credit/debit cards, UPI, and net banking across multiple countries.
Data Security:
Your payment information is never stored on our servers. All payment data is securely handled by the payment gateway provider, ensuring your personal and financial information remains protected.
Currency and Taxes:
All prices are listed in Indian Rupees (INR), unless otherwise specified. Additional currency conversion fees, international transaction charges, or applicable taxes may be added based on your location or the payment method used.
Right to Amend:
[Your Academy Name] reserves the right to update pricing, tax policies, payment methods, and transaction terms at any time without prior notice. Any such changes will be reflected on the website.
2. Refund Policy
General Refund Terms:
Due to the digital nature of our products and instant access upon enrollment, we do not offer refunds for completed purchases, unless explicitly mentioned in a course-specific refund offer. Please read course descriptions carefully before purchasing.
Eligibility for Refunds:
Refunds may be considered only under the following conditions:
The student has not accessed more than [e.g., 10%] of the course content.
The refund request is made within [e.g., 7 days] of purchase.
Technical issues prevent course access and remain unresolved after support intervention.
Refund Process:
To request a refund, please contact our support team at [muskanmehndi03@gamil.com] with your payment details, course name, and reason for the request. If approved, the refund will be processed within 7–10 business days via the original payment method.
Non-Refundable Scenarios:
Change of mind after purchase
Failure to use the course due to lack of technical compatibility on your device
Incomplete or partial course participation
Missed offers, discounts, or price changes after purchase
3. Collection and Chargebacks
Disputed Payments:
If you initiate a chargeback or payment dispute through your bank or credit card provider, and it is found to be unjustified, we reserve the right to suspend or permanently disable your account and access to any purchased content.
Debt Recovery:
In the event of unpaid dues or reversed transactions, we reserve the right to pursue collection through appropriate legal or recovery channels, including third-party debt collection services.
4. Contact Us
If you have any questions regarding our refund and payment policies, please reach out to us:
📧 Email: [muskanmehndi03@gmail.com]